Juniper Apothecary aims to offer an affordable and efficient shipping method for all orders placed which is why we offer flat rate shipping of $5 via the US Postal Service for all purchases. Items are shipped as soon as possible, typically within 1-2 business days, unless an item is out of stock. We will then contact the customer to notify of the delay and work to get their order to them as fast as possible.
Juniper Apothecary is not responsible for any lost or damaged packages in transit.
Due to the cosmetic nature of our products, we can not accept returns on most products. If there is a problem with your order, or if you are unhappy for any reason, please email us at firstname.lastname@example.org and we will do our best to make it right.
If an item is unopened with the seal still in tact, we can with discretion accept a return item for a refund within 30 days of the purchase date listed on receipt. After 30 days, we may accept a return for in-store credit with receipt.